Wednesday, July 18, 2012

Week 1 EOC: Great customer service



Sweetwater is the optimal audio experience and other media electronic equipment. It is an online store for all media electronics. The customer service is why I keep going back and is also why it’s the only place I will go to buy my studio recording gear. Along with all my musical instruments, the products are the top of the line and the warranty is great. They really care about the customers’ experience and the quality is terrific! They have a web site that is vary user friendly, so much so, whatever I type in the search menu pops up. I just bought a pair of BX5 studio monitors and was not satisfied upon use. I called up my personal sales agent and told him about the situation. He completely understood and had no abjection. He sent me a paid for fed ex to return their product and sold me the right speaker that I am completely satisfied with. It is obvious that all the sales agents go through an extensive training program upon employment. My go to guy’s name is Nick S^&*L  we constantly talk a keep in touch telling each other about new products and experiences found or created on like software. Pretty much whatever the problem is with my audio or film products Nick will help me every time no questions ask. This is the reason this company is one of the top go to online audio media store in the world. If you ever need help or want to buy an audio product or video product you must check out Sweetwater. I will never go anywhere else for anything electronic that fits with my field of expertise.            

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